Yes! Veviy ships to most countries worldwide. However, we currently do not ship to Iraq, Iran, or Russia.

We offer free worldwide shipping for all orders over $50. If your order includes a hair system, shipping is always free regardless of the order amount.

Stock hair systems: Usually ship within 1–3 business days.
Custom hair systems: Ship within 4–8 weeks, depending on the complexity of your design.
Accessories: Ship within 1–3 business days.
Delivery times vary by location, typically 7–15 business days for standard shipping and 3–7 business days for express shipping.

Yes, you can return unused, uncut, and unaltered stock hair systems within 30 days of delivery. Custom hair systems are non-refundable unless they arrive defective or incorrect.

Please contact our customer service team to request a Return Authorization before sending your product back.

If the return is due to our error (wrong product, defect), we will cover the return shipping cost. Otherwise, you will be responsible for shipping fees.

Once we receive and inspect your returned product, your refund will be processed within 5–7 business days.

We accept credit/debit cards (Visa, MasterCard, American Express), PayPal, Western Union, and Wire Transfer.

Yes, all payments are processed through secure, encrypted payment gateways to ensure your information is protected.

Yes, our system automatically converts prices to your local currency at checkout.

We do not charge extra fees, but your bank or payment provider may charge transaction or currency conversion fees.

Yes, invoices are automatically sent to your email after purchase. You can also download them from your Veviy account dashboard.